- What forms of payment do you accept?
- What is Standard Shipping?
- How often do you ship?
- Do you provide insurance?
- What is included in Free Standard Shipping?
- What if I need re-sizing?
- Do you do custom work?
- Do you have a guarantee?
- How should I care for my jewelry?
- How do I order clip on earrings?
- Do you offer discounts?
- Do you publish a catalog?
- Do you ship antiques and colletibles outside the US?
- Do you provide provenance for antiques and collectibles?
What forms of payment do you accept? TOP
What is Standard Shipping? TOP
How often do you ship? TOP
Daily. We strive to ship within 24-48 hours after receiving payment.
Do you provide insurance? TOP
Insurance is extra, available on request, and is recommended. We will not be responsible for uninsured items after the item leaves our hands. Insurance is not available for international transactions.
What is included in Free Standard Shipping? TOP
Free Standard Shipping includes USPS shipping with delivery confirmation, bubble wrap, tissue paper, package labels, gift box with ribbon. Insurance is NOT included, but we do recommend purchasing it for peace of mind. (Free Standard Shipping is available only for packages shipping to an address in the United States.)
What if I need re-sizing? TOP
Yes. We do offer re-sizing on many of our jewelry pieces. Prices vary according to the gemstones or findings involved, so it's best to ask. The average fee is $2.00 per inch. However, sometimes re-sizing is free! Please email your needs to us.
Do you do custom work? TOP
Yes. Please email your desires to us in as much detail as possible. Please keep in mind that, depending on our schedule, it may be several weeks before you receive your order.
Do you have a guarantee? TOP
How should I care for my jewelry? TOP
Jewelry is fragile and gemstones, though durable substances, should be handled with care. Items should be stores in the boxes we provide to protect them from damage, oxidation and tarnish. Even the hardest gemstone variety can be vulnerable to breakage and even shatter with a single well-placed blow. That said, the best way to care for your jewelry is to wear it!
How do I order clip on earrings? TOP
If the earring description states that clip ons are available, we're happy to make this change for no extra charge. To let us know you want your earrings to be changed please tell us in the MESSAGE area of the shopping cart form when you're checking out. Of course, you may always simply email us to let us know, too.
Do you offer discounts? TOP
Do you publish a catalog? TOP
No. We do not publish a catalog or brochure. Because our jewelry is handmade and one of a kind, our inventory changes too frequently to publish a catalog. In addition, multiples of any of our jewelry items are not usually available.
Do you ship antiques and colletibles outside the US? TOP
Sorry, no. Our antiques and collectibles are only shipped to addresses within the United States.
Do you provide provenance for antiques and collectibles? TOP
Since our items come from third party sources, we are not able to provide provenance.
We're well aware that vintage items have lived a prior life and assume you are, too. They may have lived in smoking environments or in homes with pets. They may even have a bit of that musty odor from storage. If we notice anything untoward about an item, we will share that information with you. If you are allergic or sensitive to odors, dust, or dander, vintage just might not be for you.